In order to explore the possibility of basing the Ontario Library Association's (OLA's) professional development programming on systematic needs assessment, a pilot project was undertaken to determine the professional development needs of library workers in Ontario and to experiment with the Nominal Group Technique (NGT)--a means of providing for…

The Delphi technique was used for improvement of the office administration program at Mount Saint Vincent University (Nova Scotia). The technique made it possible to obtain opinions from five diverse groups at relatively low cost and effort. The study determined that the program should focus more on office technology and information management…