The evaluation of second language programs is an educational task with profound potential for improving pedagogical practice. Evaluators who educate perform more than just a "service" function by helping people to learn, develop themselves, and refine their abilities to work more effectively. (CB)

Describes implementation of a computerized version of the Child Welfare League of America's Child Well-Being Scales by a family services agency in southern Ontario. Reviews results obtained from 172 families to illustrate the potential for using computerized risk assessment as an aid in clinical, supervisory, and management decision-making…

This document reports on a study designed (1) to develop a plan for school improvement using information obtained from an attitude survey, (2) to examine the implementation of the plan, and (3) to evaluate the results to determine if improvements had occurred. Attitude surveys were conducted of students, parents, supporters, and staff in the…

This guide, which is intended for volunteer literacy programs in Alberta, Canada, details a four-step process for evaluating volunteer literacy programs and using evaluation results for program development. The guide begins with an introduction, underlying principles and assumptions, and a glossary. Sections 1-4 detail the steps of the process,…