Describes the systematic design and implementation of a training program aimed at improving the performance of retail salespeople in the Canadian carpet industry. It was found that, although the program was originally developed to improve the salespeople's knowledge and skills, it was changes in their attitudes that promoted the significant gains…

As part of its ongoing reform of occupational and technical training, Quebec has adopted a sectoral initiatives policy that has provided the mandate and organizational structure to sectoral committees for planning occupational and technical training based on dual cooperation between employers and unions in various sectors and between…

Alberta Learning was created in May 1999 to enhance the focus of the government of Alberta, Canada, on lifelong learning and equipping all Albertans with the information and skills needed to live and work in the information age. During its first year of operation, Alberta Learning focused on its core businesses of basic learning, adult learning,…