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Carey, Robert F.; McKechnie, Lynne – Public Libraries, 1998
Compares users of a traditional human-mediated checkout system with users of a self-service system in a Canadian public library to determine if and why patrons will use self-service if given the option, and how library staff might play a role in the successful implementation of self-service checkout. (Author/LRW)
Descriptors: Comparative Analysis, Foreign Countries, Library Circulation, Library Personnel