Academic operations in higher education are essential to improving learner outcomes and helping them pursue academic and professional goals. These operations encompass policy, practice, technology and human resources. The purpose of operational efficiency in higher education is to achieve objectives with the fewest resources possible. The goal is to use resources efficiently to improve results. Proficient, efficient academic operations contribute to the success, persistence and education completion of a learner. This report focuses on operational efficiency in academic operations. Academic operations covers a number of functions, including curriculum management, catalog management, classroom-space management, class scheduling, credential audit and completion processing, class registration and institutional and/or programmatic accreditation. These functions are supported by effective leadership, institutional policies, data analysis and meaningful stakeholder engagement. In October, 2023, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) collaborated with Ad Astra to conduct a survey that forms the basis of this report. AACRAO's primary contacts across institutions in the United States and Canada were asked to participate in the survey. A total of 347 responses were received from 48 U.S. states, the District of Columbia, Guam, Puerto Rico and six Canadian provinces. The majority of responses, 94%, were from U.S. institutions, which provides a representative sample of degree-granting institutions eligible for Title IV in the United States. [This research is made possible in part by underwriting from Ad Astra.]