In-person teaching activities at the University of British Columbia's Okanagan campus were curtailed in the midst of a semester as a result of the global shutdowns imposed by the COVID-19 pandemic. All instruction shifted online, and this rapid transition to emergency remote teaching had negative impacts on student learning, engagement, and mental well-being. This phenomenological study describes the results of surveys and interviews used to assess the emergency remote teaching experiences of students enrolled in second-year chemistry courses. Major student challenges included issues with motivation and engagement, personal scheduling, faculty communication, and increased stress and anxiety. This research recommends clear communication and flexible teaching and assessment methods to accommodate the assorted complications faced by our students.