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Xi, Qingkui; Zhang, Yong; Li, Xinquan; Wu, Weiming – Education for Information, 2017
This study is aimed at describing and analyzing WeChat services at the libraries of the top 50 universities in China. It first describes the services offered by WeChat and then provides an analysis of the WeChat services through three pathways--menu service, real-time reference, and message sending--and provides suggestions for improvement,…
Descriptors: Foreign Countries, Academic Libraries, Library Services, Synchronous Communication
Chew, Ivan – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to present an exploratory survey as part of a presentation for the Bridging Worlds 2008 conference. It seeks to understand how library institutions in the South East Asia (SEA) region have implemented Web 2.0 technologies--blogs, RSS feeds, wikis, or the use of services like Flickr, YouTube, de.lici.ous.…
Descriptors: Web Sites, Electronic Publishing, Public Libraries, Academic Libraries