This paper reports the use of critical incidents in three rounds of purpose-designed training events for 87 staff in three Chinese universities. To develop intercultural communicative competence (ICC), we present a possible framework of six intercultural approaches, combinations of which yield relevant principles as a rationale for ways of…

Symbolic competence is integral to intercultural teaching and learning, but limited research and teaching guidance exist in foreign language classrooms. This paper explores the use of critical incidents in developing the symbolic competence of advanced-level English as a Foreign Language (EFL) learners at a Chinese university. Mixed methods…

This paper explores the impacts of research excellence evaluation entailed in global ranking exercises, a control strategy characteristic of new managerialism, on Chinese Humanities and Social Sciences (HSS) academics. The enquiry combines the Critical Incidents Technique (CIT) and internet-based discourse analysis, drawing on mass media texts and…

This article explores the impact of educational mobilities on the ethnic identity construction of minority students in China. Adopting 'temporality' as an analytical tool, the article highlights the dynamic temporal multiplicity in ethnic identity construction by comparing longitudinal in-depth interviews of a Mongolian student and a Tibetan…

Leadership theory can provide a route for investigating teaching via the concept of instructor leadership. Instructor leadership is defined as a process whereby instructors exert intentional influence over students to guide, structure and facilitate classroom activities and relationships in a class. Instructor leadership in higher education…

This study explored the characteristics of the international educator through a qualitative analysis of initial decisions to teach abroad. Using interview data from 30 Anglophone educators based across three international schools in China and the Netherlands, the investigation looked beyond surface motives to explore the deeper values which…

Attention to trilingual education programmes in China has tended to focus on basic education; there had been little attention to date on the higher education sector. This paper will attempt to bridge this gap by exploring a Yi-English-Chinese trilingual education programme through case studies of three Yi students, using the "River of…

The current situation of educational reforms since 1990s has brought up a booming demand of competent EFL teachers because of economic globalization and further opening-up policy in China. So it's vital and significant to explore EFL teachers' professional development in order to promote English language teaching. Based on the Constructivism…

Purpose: This study seeks to examine the managerial behavior of Chinese managers, as observed by their superiors, subordinates, and peers in a state-owned enterprise in China. Specifically, this study aims to explore two questions. First, what managerial behaviors are perceived as being effective in the Chinese state-owned enterprise? Second, what…

In the school counselling literature, little focus is placed on international students who are learners of English as an Additional Language (EAL) and on school counselling support related to their language acquisition. Using the Critical Incident Technique, we analyzed transcripts of 21 international EAL students from China, Japan, and Korea who…

Internationalization raises the issue of whether, and to what extent, the inherent culture of a country may have particular influence on the nature of service interactions, and on education (i.e., student-professor interactions) specifically. Thus the service encounter in the classroom becomes a subject of increasing importance and interest with…