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Hoeppner, Athena – Computers in Libraries, 2012
Librarians are familiar with the single-line form, the consolidated index, which represents a very large portion of a library's print and online collection. Their end users are familiar with the idea of a single search across a comprehensive index that produces a large, relevancy-ranked results list. Even though most patrons would not recognize…
Descriptors: Electronic Libraries, Librarians, Library Services, Information Technology
Kapucu, Aysegul; Hoeppner, Athena; Dunlop, Doug – Journal of Electronic Resources Librarianship, 2008
The article gives an overview of social bookmarking in libraries and discusses the University of Central Florida (UCF) Libraries Delicious project and its outcomes in depth. It also addresses technical issues involved with setting up a library Delicious account; barriers to participation; training requirements; integration with other library sites…
Descriptors: Web Sites, Indexing, Internet, Shared Resources and Services
Kitalong, Karla Saari; Hoeppner, Athena; Scharf, Meg – Journal of Web Librarianship, 2008
Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…
Descriptors: Protocol Analysis, Academic Libraries, Web Sites, Users (Information)

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