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Direct linkShino, Enrijeta; McCarty, Christopher – Field Methods, 2020
This study examines the effect of telephone survey dialing patterns on lab productivity and survey responses. Using an original data set of paradata from 2010 to 2017 and a machine learning technique for variable selection, we find that early and late afternoon shifts are as productive as late evening shifts for both landline and cellphone Random…
Descriptors: Telephone Surveys, Productivity, Responses, Telecommunications
