The Child Care Apprenticeship Program of Pinellas (CCAP) was created by an advisory committee made up of local childcare facility directors, in 1989, in response to the need for better training in the community. CCAP is a two-year program that emphasizes 4000 hours of on-the-job-training and 288 hours of classroom instruction credentialing working…

The Orange County Library System (OCLS) began to offer basic technology classes in July 2000. The computers were funded through a grant awarded by the Bill & Melinda Gates Foundation. Over time, the library staff noticed that the demand for the classes increased, so the offering of classes also increased. When the author arrived at OCLS, her…