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Outsourcing a High Speed Internet Access Project: An Information Technology Class Case Study in Three Parts
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Platt, Richard G.; Carper, William B.; McCool, Michael – Journal of Information Systems Education, 2010
In early 2004, the Hilton Hotels Corporation (HHC) required that all of its hotels (both owned and franchised) install high-speed Internet access (HSIA) in all of their rooms by June 2004. This case focuses on how one of its franchise properties located on the northern gulf coast of Florida (the Hilton Sandestin Beach Golf Resort &…
Descriptors: Information Technology, Internet, Case Studies, Access to Information