The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

Presents results of a survey of users of Florida Library Information Network (FLIN), a statewide multitype interlibrary loan network. The paper centers on the role of academic libraries (the heaviest users) and discusses interlibrary loan staffing, request fulfillment, OCLC utilization, network performance and other factors. Eight references are…

This study of the Florida Library Information Network (FLIN) interlibrary loan patterns and problems consisted of five primary activities: (1) a literature search; (2) an examination of statewide interlibrary loan (ILL) network models through a survey of all the state libraries and on-site visits to four of them; (3) an examination of ILL patterns…