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Peer reviewedGregory, Vicki L. – Library and Information Science Research, 1988
Describes study that examined both currently operational and planned programs where academic libraries are involved in cooperative programs either financed or encouraged by state coordinating agencies of higher education. Limitations of the study are discussed, and a questionnaire and interview questions are appended. (eight references)…
Descriptors: Academic Libraries, Cooperative Programs, Educational Finance, Higher Education
Download full textKwon, Nahyun – Information Research: An International Electronic Journal, 2006
Introduction: This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than others, and the level of user satisfaction with the referrals in the collaborative chat reference…
Descriptors: User Satisfaction (Information), Referral, Library Services, Reference Services
