As part of a larger effort to pinpoint emerging training needs, case studies of the telecommunications and administration/offices sectors were conducted in Spain, Italy, and France to identify new information technology (IT) competencies required of employees in those fields and determine whether IT has similar consequences in individual European…

The French worker certification system is focusing on efforts to design a scheme for the accreditation of work-based learning. If implemented, the scheme would be directed by a business-government-worker partnership, recognized and accepted by different occupations, and accessible to all employees regardless of the way their qualifications were…