A series of articles looks at computerization and unions in Australia, France, and India; bargaining agreements about technological innovation in India, the United Kingdom, and the United States; and the effects of technology on the labor force in the Federal Republic of Germany, Japan, and the United States. (SK)

The impact of new technologies on occupational profiles in the banking sector was examined through case studies in four European countries: Luxembourg, the Netherlands, the United Kingdom, and France. In each country, three types of banking institutions were studied: merchant (Eurobank); "counter" (universal) bank; and telebank (bank…

Twelve financial institutions (nine banks and three insurance companies) from five countries (France, West Germany, Japan, Sweden, and the United States) were studied to determine the directions in which financial service markets and firms are moving as a result of increasing competition and technological change. Data were collected from…

This paper summarizes a comparative study of the impact of market and technological changes on human resources in banks and insurance companies in five countries: France, Germany, Japan, Sweden, and the United States. The research was organized around case studies of changes in 12 firms--9 banks and 3 insurance carriers. The paper discusses the…

The nature of basic computer occupations has changed greatly since the early 1980s. The changes reveal a shift in the respective roles of the sectors of industry associated with computer services (manufacturing and industrial computing). The service sector has adopted the procedures of industry in terms of organization, methods, and quality,…

In order to develop conclusions about future policy aimed at addressing the challenge of workers at risk because of low skills, the NEWSKILLS project combined scientific analysis with consultation with social partner representatives, policy analysis, and field work in firms. Population proportions in International Standard Classification of…

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…