This report focuses on the consumer information potential of computerized telecommunication systems, their possible advantages and drawbacks for the consumer, and the new policy issues created by the new medium, i.e., the possible economic, social, and legal implications for consumers. Topics addressed include the main features of the new communications technology, the present situation of consumer information, the consumer information content of commercial advertising, and consumer information and information needs. Computerized interactive videotex projects launched in Canada (TELIDON), France (TELETEL), Germany (BILDSHIRMTEXT), Japan (CAPTAIN), the Netherlands (VIDITEL), and the United Kingdom (PRESTEL) are discussed individually. Problem areas of videotex are also addressed, e.g., the consumer issues of cost, system access, and acceptance, and legal problems concerning both the information function and operational facilities. Annexes include a discussion of the use of PRESTEL in a United Kingdom consumer advice center and a review of the test service in the first stage of the CAPTAIN system in Japan. (LMM)