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Infrastructure and Administrative Support for Online Programs
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Meyer, John D.; Barefield, Amanda C. – Online Journal of Distance Learning Administration, 2010
The purpose of this study was to evaluate the availability and effectiveness of administrative support elements for online teaching faculty, and introduce a faculty validated Matrix for use as a guide in development of administrative support for online programs. When administrators make decisions about the infrastructure support needs of a current…
Descriptors: Online Courses, Technical Support, Technology Planning, Teacher Surveys