A review of literature on citizen evaluation of municipal services indicates that whites are more likely than blacks to evaluate city services positively. Differences in socioeconomic and educational status are also discernible in relation to the degree of satisfaction with services. Citizen satisfaction with a variety of public services in Americus, Georgia, is examined in this paper. These services include police, fire, sanitation, recreation, and education. Attention is also given to the issues of citizen evaluation of city management and the perception of citizens of the relationship between services received and taxes paid. Independent variables studied include race, sex, age, length of residence in Americus, level of education, and income. Additional independent variables are feelings of political efficacy, views on the seriousness of race relations, attitudes regarding equal treatment for black citizens, and interest in politics. Although in this study race was a differentiating factor in response to a number of issues, the initial hypothesis that race would serve as the most important predictor of level of satisfaction with municipal services was not confirmed. Reasons for varying research findings are examined in relation to the field of public policy analysis. (Author/GC)