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Direct linkGartmeier, Martin; Ottl, Eva; Bauer, Johannes; Berberat, Pascal Oliver – Journal of Workplace Learning, 2017
Purpose: The purpose of this paper is to conceptualize error reporting as a strategy for informal workplace learning and investigate nurses' error reporting cost/benefit evaluations and associated behaviors. Design/methodology/approach: A longitudinal survey study was carried out in a hospital setting with two measurements (time 1 [t1]:…
Descriptors: Foreign Countries, Error Patterns, Error Correction, Critical Incidents Method
Rausch, Andreas; Seifried, Jürgen; Harteis, Christian – Journal of Workplace Learning, 2017
Purpose: This paper aims to investigate the complex relationship between emotions, coping approaches and learning in error situations in the workplace. The study also examines the influence of individual error orientation, as well as psychological safety, and team learning behaviour as contextual factors. Design/methodology/approach: To measure…
Descriptors: Psychological Patterns, Emotional Response, Coping, Workplace Learning
Leicher, Veronika; Mulder, Regina H. – Journal of Workplace Learning, 2016
Purpose: The purpose of this replication study is to identify relevant individual and contextual factors influencing learning from errors at work and to determine if the predictors for learning activities are the same for the domains of nursing and retail banking. Design/methodology/approach: A cross-sectional replication study was carried out in…
Descriptors: Context Effect, Learning Activities, Foreign Countries, Banking
