Many contemporary analyses criticise metrics-based evaluation in the higher education context as a neoliberal technology, notwithstanding the different national contexts and organisational topographies in which metrics are used. This Anglo-German study offers a comparative exploration of the role of metrics in two contrasting cases: highly…

Although the high costs of implementing personnel development programs in enterprises and increasingly in universities as well are commonly accepted, the scientifically-grounded evaluation of a program's effectiveness is often neglected. The aim of this paper was to evaluate a personnel development program for academics at a German university…

In some institutions of higher learning, one of the approaches to successful governance is through student assessment of teachers, dubbed Student Assessment of Faculty or Student Evaluation of Teaching and extensively used in the United States of America (USA). In schools and colleges, the usual largest bloc and primary stakeholders are the…

The focus of this research is the practicalities of adjustment to a semester of teaching language wholly online in the current COVID-19 pandemic at a German university. Such a study is important in order to illustrate the ways in which language instructors who were already proficient in teaching online were able to marshal existing resources and…

Quality assurance and quality development represent central challenges of higher education institutions (HEIs). In this context, the term quality culture has gained increasing attention. Quality culture refers to an organizational culture, which emphasizes the importance of continuous quality improvement, shared attitudes, and commitment towards…

This paper reports on methodological approaches, experiences and expectations referring to impact analysis of quality assurance from the perspective of three higher education institutions (students, teaching staff, quality managers) from Germany, Finland and Romania. The presentations of the three sample institutions focus on discussing the core…

This article investigates if online evaluation leads to different results than paper-and-pencil evaluation. Given that most previous studies confound the evaluation mode (online versus paper) with the evaluation situation (in class versus after class), we expected that evaluation results would be influenced only by the evaluation situation,…

The topic of "teacher professionalism" is one of the most crucial ones in quality education research. It has a potential to generate results that could inform and hence enhance the practice in classrooms. Thus, research in this field needs reliable instruments to measure the professional knowledge of our teachers to be able to generate…

Research in commercial organizations has provided a multitude of examples on how leadership development can effectively foster employees' performance and work-related attitudes such as commitment or satisfaction. In contrast, to date systematic leadership development is largely lacking for employees in higher education. However, we suggest that…

Purpose: This paper seeks to explore satisfactory and unsatisfactory classroom (student-lecturer) encounters in higher education from a student's perspective. Design/methodology/approach: The critical incident technique (CIT) is used to categorise positive and negative student-lecturer interactions, to reveal quality dimensions of the lecturer,…

This study assessed the possibility of providing valid and reliable comparisons of the quality of higher education across national lines. The study compared college economics programs in Germany, the Netherlands, and the United Kingdom in a two stage process. First descriptive information about systems and study programs was gathered and analyzed.…

This paper describes changes in German higher education as a consequence of the reunification of East and West Germany, focusing particularly on personal evaluation of East German faculty and assessment of their scientific expertise. An introduction reviews the major historical events that have shaped the current situation. The paper states that…

Three different approaches to the evaluation of higher education in European and Scandinavian countries are examined: evaluation of a single discipline across institutions (Finland, Norway, Portugal, Spain, United Kingdom, northern Germany); evaluation of several disciplines within certain institutions (France, Germany); and internal evaluation of…

This book contains a compilation of papers presented at the International Conference on Education and New Developments (END 2017), organized by the World Institute for Advanced Research and Science (W.I.A.R.S.). Education, in our contemporary world, is a right since we are born. Every experience has a formative effect on the constitution of the…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…