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Sfakianaki, Eleni; Kaiseroglou, Nikolaos; Kakouris, Andreas – Quality Assurance in Education: An International Perspective, 2023
Purpose: Primary education (PE) forms the foundation of high-quality education systems, but it is often underestimated. This paper aims to develop and empirically validate a measurement instrument to study the current stage of total quality management (TQM) implementation in PE. Design/methodology/approach: This study developed a seven-dimensional…
Descriptors: Quality Assurance, Total Quality Management, Primary Education, Measures (Individuals)
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Sfakianaki, Eleni – International Journal of Educational Management, 2019
Purpose: Primary and secondary education (P&SE) is fundamentally important for achieving a high-quality education system. P&SE delivers more extensive social returns than higher education and is perhaps the most important locus where core values are established and the foundation for educational super-systems. The purpose of this paper is…
Descriptors: Foreign Countries, Elementary Secondary Education, Total Quality Management, Best Practices
Koper, Johannes; Zaremba, Hans Jurgen – 2000
This book examines how quality management is implemented in small and medium-sized enterprises (SMEs) in Germany, Finland, Greece, Ireland, Portugal, Sweden, and the United Kingdom. It presents the survey results as two sector studies. Competitive and specialization tendencies of the sectors and company concepts of "quality" and…
Descriptors: Administrator Education, Developed Nations, Food Processing Occupations, Foreign Countries