This paper describes the production of a software program for Master of Education students studying the "Introduction to Research Methods" course at a tertiary institution in Hong Kong. The course was originally delivered in a lecture mode, which proved unsatisfactory in providing sufficient learning support for the students. The paper…

Universities are increasingly looking into self-service systems with intelligent digital agents to supplement or replace labor-intensive services, such as academic counseling. The Open University of Hong Kong has developed an intelligent online system that instantly responds to enquiries about career development, learning modes, program/course…