Providing access to robust connectivity is critical to ensuring today's students are college and career ready. As such, federal, state, and district-level leaders have dedicated a significant amount of time, effort, and resources toward improving our schools' external broadband access, including both Internet access and wide area network (WAN).…

For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

This article reports on a monitoring project commenced by the campus-network officials at Illinois State University that shows that the campus network is a haven for illegal activity. In an effort to bridge the divide between the university and the entertainment industry, Illinois State designed an unorthodox research program to give a detailed…

Traditionally, the high-performance computing (HPC) systems used to conduct research at universities have amounted to silos of technology scattered across the campus and falling under the purview of the researchers themselves. This article reports that a growing number of universities are now taking over the management of those systems and…

Since its humble beginning, Digital Past, a centralized local history digitization initiative at the North Suburban Library System (NSLS), a multitype consortium in Wheeling, Illinois, has now grown into a large centralized collaboration that consists of 32 libraries and a museum as its primary contributors. With Digital Past, there are various…