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Kern, M. Kathleen; Weible, Cherie L. – Journal of Access Services, 2005
Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the…
Descriptors: Reference Services, Library Services, Academic Libraries, Cooperation