For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

This study was implemented to assess the state of computer technology in the Tri-County area; to determine the status of computer usage; and to provide a frame of reference for the broad technological status for comparison among schools. The population of the study, consisting of 91 elementary schools, 30 middle/junior high schools, and 25…

This newsletter addresses educational reform related to student use of computers and the development of computer networks in Illinois schools. This educational trend is particularly relevant for improving the educational opportunities of rural students. Both the Illinois State Board of Education and the Illinois Planning Coalition for Educational…

The Illinois Rivers Project was developed as an integrated, multidimensional science/technology/society pilot project designed to introduce water quality dimensions into Illinois high schools. The project involved high school science, social science, and English teachers in an integrated study of their local river and community. Science students…