Secret shopping is a form of unobtrusive evaluation that can be accomplished with minimal effort, but still produce rich results. With as few as 11 shoppers, the author was able to identify trends in user satisfaction with services provided across two entry-level desks at Illinois Wesleyan University's The Ames Library. The focus of this secret…

Researchers increasingly engage with the digital archives built by libraries, archives, and museums, but many institutions still seek to learn more about researchers' needs and practices with these digital collections. This paper presents a user assessment study for "Emblematica Online," a research digital library that provides digitized…

The papers presented at a workshop on local documents sponsored by the Illinois State Library and the Illinois Library Association are published in this issue of "Illinois Libraries". The local documents under consideration are the publications of local governmental agencies and their subunits and any other items appropriate to a local…

Reports results of 1985 survey of federal depository libraries in Illinois, including the arrangement of collections and bibliographic access, acquisitions and weeding, services and equipment, library and librarian cooperation, documents staff, State Plan and State Plan Coordinating Council, online systems and access to government documents, and…

To determine whether videocassettes have become an integral part of library collections, a survey was conducted to compare book and video circulation statistics during a 5-year period in northern Illinois. A survey was sent to directors of the 84 public libraries in the Suburban Library System in northern Illinois requesting the population of each…

The main article in this issue is a report on "Salaries and Expenditures of Illinois Special Libraries, 1983," based on 366 usable responses to a mail questionnaire. Data on 14 variables (including 4 aspects of salaries) are cross-analyzed by 6 factors: geographical area, person to whom head librarian reports, sex of head librarian, size…

One of a series of annual studies undertaken by the Library Research Center for and on behalf of the Illinois State Library, this report provides a detailed, question-by-question examination of the 143 responses (84% of the 170 Illinois academic libraries polled) to the 1981/82 Higher Education General Information Survey/Library General…

A survey of community college libraries gathered statistics on enrollment, faculty, range in the philosophies of library services, staff, budget, library resources, physical facilities, automation, audiovisual equipment, dial access information retrieval systems, television production, library orientation programs, and programs for the training of…

Presents a study on Illinois library directors' knowledge of the American Library Association's (ALA) Code of Ethics; 180 questionnaires (out of 252) were returned. Results suggest that a segment of the library profession is aware of the ALA Code of Ethics and is strongly supportive of the statements therein. (Author/AEF)

Two surveys were conducted in 1981/82 and 1982 respectively to determine if Illinois public libraries were satisfying their patrons in terms of book use, and how much money Illinois public libraries received directly from their patrons in library fines, fees, and charges. In the first study, 2,133 adults returning a book at a random sample of 71…

This study was designed to analyze some of the services offered by Illinois libraries serving populations of fewer than 2,500, particularly in terms of how they operate and which circulation services are used most frequently. A questionnaire was mailed to 192 libraries, with 131 or 68.2% returning usable responses. Among the general findings: (1)…

This report describes and presents the results of a survey designed to obtain information on the preservation and conservation policies and procedures, staff, facilities, and expenditures of 18 academic libraries in Illinois, Indiana, and Ohio. The goals of the survey were to inform each library surveyed of its strengths and weaknesses in the…

A survey of 301 Illinois special libraries was conducted in 1982 to determine the number and type of statistics collected by these libraries and the ways in which these data are used. The mean number of statistics collected was reported as 10, including both technical and public service measures. Measures kept regularly by at least 50% of the…

The purpose of this study was to determine what services and materials are presently being offered to school teachers by public libraries. Sixty sample libraries chosen randomly from all libraries serving 100,000 or more people in Ohio, Pennsylvania, Indiana, Michigan, and Illinois were sent a questionnaire surveying services and materials they…

A survey was conducted of adult patrons leaving 70 Illinois public libraries on 1 day in April 1983 to determine patrons' success in using the library that day, their level of library usage in the past year, and what changes, if any, they would like to see in their local libraries. Responses were received from 62 (89%) of the libraries in the…