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| Library and Information… | 1 |
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| Goldhor, Herbert | 1 |
| Weech, Terry L. | 1 |
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Peer reviewedWeech, Terry L.; Goldhor, Herbert – Library and Information Science Research, 1984
Discusses data gathered from study assessing library users' behavior and perceptions of reference transaction. Characteristics of reference clientele (address, age, education), questions asked, answers given (type, source, length of time spent), relationships between variables, and cost of reference service are highlighted. Instructions and forms…
Descriptors: Cost Effectiveness, Information Needs, Library Services, Library Surveys
