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Learners' Satisfaction with the Website Performance of an Open and Distance Learning Institution: A Case Study
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Datt, Gopal; Singh, Gagan – International Review of Research in Open and Distributed Learning, 2021
This paper explores learners' awareness of and satisfaction with the e-services that an open university provides its learners through its Website. The paper further highlights the influence of age, gender, and education levels on learners' awareness and satisfaction levels. A case-study approach was adopted and an online survey was used to collect…
Descriptors: Student Satisfaction, College Students, Open Universities, Distance Education
Learners' Perception of the Transition to Instructor-Led Online Learning Environments: Facilitators and Barriers during the COVID-19 Pandemic
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Kamble, Aakash; Gauba, Ritika; Desai, Supriya; Golhar, Devidas – International Review of Research in Open and Distributed Learning, 2021
Online learning environments (OLE) continue to expand due to the COVID-19 pandemic and the transition of a majority of educational institutions and universities worldwide from traditional classroom settings to online learning methods. The purpose of this study was to understand the perceptions of learners at a university in India toward the sudden…
Descriptors: Foreign Countries, COVID-19, Pandemics, School Closing