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Download full textDatt, Gopal; Singh, Gagan – International Review of Research in Open and Distributed Learning, 2021
This paper explores learners' awareness of and satisfaction with the e-services that an open university provides its learners through its Website. The paper further highlights the influence of age, gender, and education levels on learners' awareness and satisfaction levels. A case-study approach was adopted and an online survey was used to collect…
Descriptors: Student Satisfaction, College Students, Open Universities, Distance Education
