Purpose: The study was aimed at measuring farmers' helpline services quality in India using a standardized multi-factor scale (HELPQUAL) developed as part of this study. Design/methodology/approach: The present study is based on 360 farmers' and 45 experts' responses gathered using telephonic interviews and mailed questionnaires during the year…

The present work conceptualizes the idea of "Academic Excellence in Management Education" (AEM) in the Indian context. AEM is defined as a set of attributes that favourably and significantly contribute to a wide range of academic activities from faculty's perspective. The paper also describes grounded-theory approach for development of…

Introduction: The present study was undertaken to develop a valid and reliable scale for measuring a feeling of alienation in students with visual impairments (that is, those who are blind or have low vision). Methods: In this study, a pool of 60 items was generated to develop an Alienation Scale for Visually Impaired Students (AL-VI) based on a…

The purpose of the study was to develop a scale measuring academic dishonesty of undergraduate students. The sample of the study constitutes nine hundred undergraduate students selected via random sampling technique. After receiving expert's opinions for the face and content validity of the scale, the exploratory factor analysis (EFA) and…

The aim of this study was to develop and standardize a mental health battery for students with visual impairment (MHB-VI) in India. The research was carried out on sample of 126 children with visual impairment of the age group 10-25 years from Haryana state. The battery contained 61 items and these items were categorized into six sub-scales namely…

Purpose: The purpose of this paper is to conceptualise graduate work-readiness (GWR) and to develop a scale to measure it. Design/methodology/approach: The methodology entailed the compilation of a literature review and the conduct of qualitative interviews and a focus group to generate items. This study used the "resource-based view"…

Research interest in achievement motivation and its correlates has grown in recent years. Though there are thousands of studies on goal orientation, the number of instruments to identify goal orientation based on four-fold model viz., performance approach goal orientation (PAP), performance avoidance goal orientation (PAV), mastery approach goal…

Purpose: The purpose of the study is to examine the impact of human resource development (HRD) interventions on organizational effectiveness by means of employee competencies which are built by some of the selected HRD interventions. Design/methodology/approach: An integrated research model has been developed by combining the principal factors…

The objectives of the present study were to 1) assess student attitudes to physiology, 2) evaluate student opinions about the influence of an objective structured practical examination (OSPE) on competence, and 3) assess the validity and reliability of an indigenously designed feedback questionnaire. A structured questionnaire containing 16 item…

This study reports development of a reliable and valid instrument for assessing the commitment to democratic values among secondary school students in Kerala from 57 likert type statements originally developed in 2007 by Gafoor and Thushara to assess commitment to nine values avowed in the Indian Constitution. Nine separate maximum likelihood…

This study explores the attitudes of raters of English speaking tests towards the global spread of English and the challenges in rating speakers of Indian English in descriptive speaking tasks. The claims put forward by language attitude studies indicate a validity issue in English speaking tests: listeners tend to hold negative attitudes towards…

Purpose: The purpose of this paper is to develop an integrated measurement scale for an organizational learning system by capturing the learning enablers, learning results and performance outcome in an organization. Design/methodology/approach: A new measurement scale was developed by integrating and modifying two existing scales, identified…

Purpose: Keeping in mind the urgent need to deliver quality education in higher education institutes, the current paper seeks to measure the quality perception of management students in India. Design/methodology/approach: Based on an exploratory study a modified version of SERVQUAL was employed as the research instrument. Data were collected from…

There are indications that the new technologies could have radical implications for conventional teaching and learning processes. It notes that, in reconfiguring how teachers and learners gain access to knowledge and information, the new technologies challenge conventional conceptions of both teaching and learning materials, and teaching and…