Purpose: External pressures, like the pandemic, influence industry and academia. ICT can assist in creating service innovations and better responses to external pressures. When higher education institutes combine service innovations with an appropriate business model, they can better understand educational transformations and marketing and aim for…

Human beings came to the world along with ideas which got nurtured and transmitted from generation to generation. To upgrade the quality of life, he became educated through formal, informal and non-formal ways. The curriculum was structured formally at different levels of education, which is being upgraded and refined from time to time. Here in…

This study explores to identify the factors and barriers influencing the diffusion of knowledge in higher learning institutes in India. Several adoption theories and models have been explored. Relevant literature has been studied in the Indian context. This has helped to conceptualize the essence of diffusion of knowledge in educational…

Existing research on "school effectiveness" indicates that differences at the school level contribute significantly towards variation in student outcomes; however, less is known about the effectiveness of schooling in low- and middle-income countries (LMICs). This paper addresses this gap using quantitative analysis of data from two…

Asian leaders continue to deal with perhaps the biggest crisis they have faced in their careers. The combined social, economic, and health crises due to the COVID-19 pandemic continue to stress-test organizations, forcing them to stare at the potential reality of bankruptcy. C-Suite Leaders (CXOs) not only deal with external leadership crises to…

Despite the strong theoretical foundation for the role of trustworthiness in building buyer-seller relationships, a lack of empirical evidence exists to validate the importance of trustworthiness in the Higher Education (HE) sector. Our research examines the drivers of trustworthiness across two distinct cultures--the UK and India, providing a…

The XX IDEA annual conference has been focused and reflected on different ways and means of meeting various kinds of methodological challenges, new technologies and multi-media developments, newly emerging partnerships and collaboration between emerging sectors on one hand and between the institutions functioning with similar objectives and…