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Direct linkSubrahmanyam, Annamdevula – Quality Assurance in Education: An International Perspective, 2017
Purpose: This paper aims to identify and test four competing models with the interrelationships between students' perceived service quality, students' satisfaction, loyalty and motivation using structural equation modeling (SEM), and to select the best model using chi-square difference (??2) statistic test. Design/methodology/approach: The study…
Descriptors: Correlation, Statistical Analysis, Educational Quality, Student Attitudes
