A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…

Should academic libraries seek to improve general satisfaction with their services, or are some services more important than others? This article asserts that faculty and students mainly want information resources. The research analyzes LibQUAL+[TM] data to determine which other library resources contribute to information satisfaction among users.…

This report describes and presents the results of a survey designed to obtain information on the preservation and conservation policies and procedures, staff, facilities, and expenditures of 18 academic libraries in Illinois, Indiana, and Ohio. The goals of the survey were to inform each library surveyed of its strengths and weaknesses in the…

Lending services units at Indiana State University's Cunningham Memorial Library depend heavily on student employees to fulfill their specific missions. Problems attributed to poor communication and lack of motivation among student employees were causing negative impacts on the units' abilities to function well. To resolve these problems,…

This study investigated the post-master's educational needs and interests of information professionals. The population for the study consisted of members of the library associations of Michigan, Ohio, Indiana, and Ontario, Canada. About 78 percent of the respondents held a master's degree in library science, 22 percent a master's degree in another…

IN "EDUCATION FOR LIBRARIANSHIP RE NEW MEDIA," CAROLYN I. WHITENACK GIVES A BRIEF OUTLINE OF LIBRARY EDUCATION AND STATES THE PHILOSOPHY, STANDARDS, AND PATTERNS OF CURRICULUM RELATING TO EDUCATIONAL MEDIA AT THE GRADUATE AND UNDERGRADUATE LEVELS. JOHN M. MORIARTY DISCUSSES "EDUCATION AND TRAINING OF THE FILM PRODUCTION…