Determinants of effective online tutoring program were modelled and elucidated in this report. It was aimed at clarifying influential factors, how and in what behaviors they were interrelated observed by Universitas Terbuka students. Exploratory-design was adopted; it was qualitatively ascertained first that conceptually five foremost factors…

The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods…

Needs analysis is not new in education or academic circles. Many scholars and educators in different parts of the world see this approach as a valuable tool for program development and review as it is a mechanism that can be used to link the students' present academic learning with their future needs. This is also true with respect to language…

This article reports on the differential effectiveness of a teacher professional development programme for teachers in urban and rural schools in Indonesia. The study employed an embedded mixed methods design that involved the concurrent collection of both quantitative and qualitative data. The quantitative component involved a pre-post design in…