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Direct linkWestbrock, Theresa; Cox, Angie – College & Research Libraries, 2020
This study identifies the successes and challenges associated with the addition of a nonlibrary service desk in a university library's learning commons. The authors wanted to know whether a training and service collaboration with an outside unit could reliably and efficiently connect students to the librarians, academic support services, and other…
Descriptors: Academic Libraries, Peer Relationship, Program Development, Program Evaluation
