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Geller, Dvora; Bamberger, Peter A. – Journal of Applied Psychology, 2012
Drawing from achievement-goal theory and the social psychological literature on help seeking, we propose that it is the variance in the logic underpinning employees' help seeking that explains divergent findings regarding the relationship between help seeking and task performance. Using a sample of 110 newly hired customer contact employees, a…
Descriptors: Evidence, Employees, Help Seeking, Logical Thinking