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Direct linkGeller, Dvora; Bamberger, Peter A. – Journal of Applied Psychology, 2012
Drawing from achievement-goal theory and the social psychological literature on help seeking, we propose that it is the variance in the logic underpinning employees' help seeking that explains divergent findings regarding the relationship between help seeking and task performance. Using a sample of 110 newly hired customer contact employees, a…
Descriptors: Evidence, Employees, Help Seeking, Logical Thinking
Koriat, Asher – Journal of Experimental Psychology: Learning, Memory, and Cognition, 2008
In answering general-information questions, a within-person confidence-accuracy (C-A) correlation is typically observed, suggesting that people can monitor the correctness of their knowledge. However, because the correct answer is generally the consensual answer--the one endorsed by most participants--confidence judgment may actually monitor the…
Descriptors: Cues, Experimental Psychology, Responses, Correlation
