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Direct linkVidotto, Giulio; Vicentini, Marco; Argentero, Piergiorgio; Bromiley, Philip – Social Indicators Research, 2008
Trust influences interactions among individuals and organizations but has been an elusive concept to define and measure. The Organizational Trust Inventory (OTI) measures three dimensions of organizational trust, as defined by Cummings and Bromiley (in: Kramer and Tyler (eds) Trust in Organizations, 1996), believing or feeling that others: keep…
Descriptors: Trust (Psychology), Structural Equation Models, Validity, Questionnaires
