An evaluation of the Kentucky Expanded Food and Nutrition Education Program used the critical incident technique to (1) identify on-the-job behavior to determine critical job requirements and (2) draw implications for training. The aides identified continuous personal contact with clients and an enthusiastic attitude as crucial to success.…

The job performance of area-specialists and county agents in Kentucky and Indiana Cooperative Extension Services was measured; and relationships between their job performance and personal and organizational variables were identified. Data were collected by 350 self-reported work samplings per respondent during one work cycle in the Spring of 1966,…