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Foundational Competencies for Enhancing Work Engagement in SMEs Malaysia
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Haruna, Aliyu Yelwa; Marthandan, Govindan – Journal of Workplace Learning, 2017
Purpose: This study aims to examine the impact of foundational competencies on work engagement in the context of the Malaysian small and medium enterprises (SMEs) service sector. Design/Methodology/Approach: This is a cross-sectional study conducted in Malaysia, and data were gathered via a survey on 312 employees representing SMEs service…
Descriptors: Foreign Countries, Work Environment, Small Businesses, Case Studies
The Factors That Influence Transfer of Training and Its Effect on Organizational Citizenship Behaviour
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Nik Nazli, Nik Nadian Nisa; Sheikh Khairudin, Sheikh Muhamad Hizam – Journal of Workplace Learning, 2018
Purpose: This paper aims to identify the relationship between organizational learning culture, psychological contract breach, work engagement, training simulation and transfer of training, to examine the effect of transfer of training on organizational citizenship behaviour and to determine the mediating effect of transfer of training on the…
Descriptors: Transfer of Training, Workplace Learning, Foreign Countries, Correlation
How to Enhance the Impact of Training on Service Quality? Evidence from Malaysian Public Sector Context
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Zumrah, Abdul Rahim – Journal of Workplace Learning, 2015
Purpose: The purpose of this study is to highlight the importance role of transfer of training as a mediator in the relationship between training and service quality. Design/methodology/approach: The data of this study were collected from three sources: the employees of public sector organizations in Malaysia who participated in a Basic Financial…
Descriptors: Transfer of Training, Job Training, Employees, Public Sector