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Harding, Julie; Shepard, Ryan – Journal of Electronic Resources Librarianship, 2020
In 2016, the University of Maryland Global Campus Library began a redesign of its core information literacy tutorial in response to substantive curricular changes, the technological obsolescence of an older tutorial, and an improving understanding of student needs based on an analysis of reference questions received. This article describes the…
Descriptors: Information Literacy, Library Instruction, Student Research, Program Design
Lietzau, Julie Arnold; Mann, Barbara J. – Journal of Library & Information Services In Distance Learning, 2009
A discussion of a university library's use of Web conferencing (real-time synchronous instruction) which addresses the questions (1) Is Web conferencing a viable option for distance students in online only classrooms? (2) Do faculty and students benefit from this type of instruction? Four different scenarios are presented with assessment results…
Descriptors: Distance Education, Research Libraries, Foreign Countries, Library Instruction
Thompson, Joseph – Library Journal, 2003
Describes chat reference service to elementary and secondary school students at Baltimore County Public Library and Harford County Public Library (Maryland). Discusses funding; developing an audience and promoting the service; appropriate software; hours of service; technical issues; meeting student needs; relationships to curriculum; and teaching…
Descriptors: Audience Awareness, Computer Software, Elementary School Students, Elementary Secondary Education