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Horowitz, Lisa R.; Flanagan, Patricia A.; Helman, Deborah L. – portal: Libraries and the Academy, 2005
The MIT Libraries enthusiastically implemented real-time online reference service in September 2001. After 15 months, Ask Us!--Live was suspended due to ongoing software problems. This article describes the four-part assessment of the service with recommendations for the future. (Contains 6 figures and 21 notes.)
Descriptors: Reference Services, Formative Evaluation, Computer Mediated Communication, Communication Research
Creager, John A. – 1972
Guidelines for basic sampling and weighting procedures for Massachusetts' Management and Information System for Occupational Education (MISOE) are discussed, illustrating solutions relevant for systems development. Disproportionate, stratified random sampling within and across MISOE subsystems will be carried out, with a hierarchical…
Descriptors: Adult Vocational Education, Cost Effectiveness, Economic Research, Educational Planning