This article follows the events and obstacles of two International Society for Performance Improvement members as they traverse the education community in pursuit of applying human performance technology into their system. The story is a work in progress with definitive direction as well as tips and insight to others wishing to make an impact in…

A domestic credit union engages in a systematic performance improvement plan to better leverage a technical application within its organization. By engaging stakeholders early in the process, standardizing the organization's nomenclature, and building strategic partnerships, the credit union was able to achieve both quantitative and qualitative…