A domestic credit union engages in a systematic performance improvement plan to better leverage a technical application within its organization. By engaging stakeholders early in the process, standardizing the organization's nomenclature, and building strategic partnerships, the credit union was able to achieve both quantitative and qualitative…

This article describes the benefits one gets when big schools roll out highly effective eProcurement systems--strategic improvements and savings. eProcurement systems are hot again in higher education, driven by unrelenting cost containment demands, along with industry shifts that have consolidated choices and brought top products to the…