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Direct linkKleijnen, Jan; Dolmans, Diana; Willems, Jos; van Hout, Hans – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to explore faculty's perceptions of quality management activities (QMA) within their departments, attention being paid to relevant quality aspects and whether quality management contributes to control or improvement of higher education. Furthermore, it examines differences between departments and relationships…
Descriptors: Foreign Countries, Higher Education, Total Quality Management, Educational Practices
