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van Eijnatten, Frans M.; van Galen, Maarten C.; Fitzgerald, Laurie A. – Learning Organization, 2003
A decision to don the chaos lens, adopt dialogue as its primary mode of communication, and to recognize the power of the organizational mind has fundamentally and irreversibly changed the way a Dutch capital-equipment manufacturer operates in its rapidly complexifying global marketplace. Beginning in September 1999, the focus of an ever widening…
Descriptors: Systems Approach, Business Administration, Organizational Change, Organizational Communication