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Direct linkBechmann Jensen, Torben; Sindahl, Trine Natasja; Wistoft, Jasmin – British Journal of Guidance & Counselling, 2020
We explore how children experienced texting with a child helpline, based on 724 qualitative responses representing 586 individual SMS counselling sessions. The data were collected through a questionnaire distributed immediately after receiving counselling and two weeks later. The children expressed the importance of feeling listened to and…
Descriptors: Children, Experience, Telecommunications, Handheld Devices
