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Direct linkVan Kemenade, Everard; Pupius, Mike; Hardjono, Teun W. – Quality in Higher Education, 2008
There are lots of definitions of quality, and also of quality in education. Garvin (1984) discerns five approaches: the transcendental approach, the product-oriented approach, the customer-oriented approach, the manufacturing-oriented approach and the value-for-money approach. Harvey and Green (1993) give five interrelated concepts of quality as:…
Descriptors: Higher Education, Educational Quality, Values, Quality Control
