This practitioner's guide to helping employment program clients find, retain, and advance in jobs is based on the experiences of Moving Up, an employment program operated by New York's Vocational Foundation, Inc. (VFI). The guide begins with an overview of Moving Up, which has become a national model for helping disadvantaged minority youths…

This document presents a toolkit to assist staff involved in the design and development of New York's one-stop system. Section 1 describes the preplanning issues to be addressed and the intended outcomes that serve as the framework for creation of the customer flow toolkit. Section 2 outlines the following strategies to assist in designing local…